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Terms of Service

Last updated · 25 June 2026·Version 2026-06-25

Terms of Service

Just Good Leads — Terms and Conditions of Service Last updated: 2026-06-10

1. Who we are

The "Just Good Leads" service (the "Service", "JGL", "we") is provided by Samuel Longo, a sole proprietor (ditta individuale) based in Italy, as the operator of the business and the data controller (the "Provider"). For any matter relating to these Terms, the Service, or personal data, the only official contact channel is info@justgood.ai. Additional identifying and tax details of the Provider (registered address, codice fiscale, VAT number / partita IVA) are available upon legitimate, motivated request sent to the same email address.

The website for the Service is located at justgoodleads.com.

2. What the Service does

JGL is a B2B software-as-a-service that lets you:

a. run conversational searches to discover businesses and professional contacts (each, a "lead") matching criteria you specify; b. draw on a shared lead bank — a database of business contacts that we progressively collect from publicly accessible sources (corporate websites, Google Maps, business registries, chamber-of-commerce directories, professional listings) — to receive already-verified leads without re-running searches that have already been performed; c. export results as CSV and manage them inside your private account area; d. enrich selected leads with a company decision-maker's name, role, and work email — a feature that is now live, retrieved via a third-party provider (Hunter.io), charged in credits per successful match, and processed as described in the Privacy Policy.

The Service is delivered entirely digitally, online, with no physical medium. You receive the Service as soon as your subscription begins.

3. Contract formation and your eligibility

You enter into a contract with the Provider when you create an account and/or subscribe to a paid plan, by expressly accepting these Terms and the Privacy Policy.

You represent that you: a. are at least 18 years old and have full legal capacity; b. provide truthful, current, complete registration information; c. will use the Service in compliance with applicable law, including the GDPR (Regulation (EU) 2016/679), the Italian Personal Data Protection Code (D.Lgs. 196/2003 as amended by D.Lgs. 101/2018, the "Codice Privacy"), the Italian Consumer Code (D.Lgs. 206/2005, the "Codice del Consumo") where applicable, and ePrivacy rules.

4. Consumer vs. professional — VAT number collection

Statutory rights differ materially depending on whether you act as a consumer (a natural person acting outside any trade, business, craft, or profession) or as a professional (a self-employed practitioner, a sole proprietor / ditta individuale, a company, an entity, an agency).

At registration and/or subscription you must declare the status under which you are contracting:

  • If you act as a professional: it is mandatory to provide a valid VAT number / partita IVA and, where applicable, a Codice SDI or PEC address for Italian electronic invoicing. Entering a partita IVA constitutes a formal declaration that you are contracting in the course of your business, commercial, craft, or professional activity, and that the protections of the Italian Consumer Code (Codice del Consumo) — including the right of withdrawal under Articles 52 et seq. — do not apply to your contract.
  • If you act as a consumer: you do not enter a partita IVA, and the full consumer-law protections apply, including the right of withdrawal regime and the pre-contractual information regime under Articles 49 et seq. of the Italian Consumer Code.

A false declaration of professional status, made to avoid consumer protections to the detriment of the Provider, is a breach of these Terms.

5. Plans, prices, payments

Available plans, prices (in USD, inclusive of VAT where applicable under the Provider's Italian tax regime), the monthly credit allotment included, included features, any overage rates, and any other commercial terms are set out at justgoodleads.com/pricing, which forms an integral part of these Terms.

Payments are processed by Stripe Payments Europe Ltd. as an independent payment-service provider; the Provider does not store or directly process your credit-card data. You accept Stripe's applicable terms at the time of payment.

6. Automatic renewal and cancellation

Unless otherwise stated at purchase, subscriptions renew automatically at the end of each billing cycle (monthly) at the price and on the terms then in force. The Provider sends the invoice or receipt for each renewal to your email address in good time.

You can cancel automatic renewal at any time from the "Settings → Subscription" section of your account, or by writing to info@justgood.ai. Cancellation takes effect at the end of the billing cycle in progress: you continue to enjoy the Service until that date, with no further charges. Unused credits remaining at the effective date of cancellation are not refunded and are not transferable, save for the statutory exceptions (consumer withdrawal, withdrawal for cause, Provider breach).

7. Consumer right of withdrawal (14 days) — digital services

This Section 7 applies only to users who are consumers within the meaning of Article 3(1)(a) of the Italian Consumer Code. Professional users (those who supplied a VAT number) do not enjoy this right.

If you are a consumer, you may request a full refund of your most recent billing period within 14 days of the date of the charge, by writing to info@justgood.ai with the email address of your JGL account and the date of the charge you wish to be refunded. No reason needs to be given. The Provider issues the refund to the original means of payment within 14 days of receiving the request.

Refunds are limited to the most recent billing period and do not include credits already consumed during periods preceding it. The Provider does not pre-collect a Codice del Consumo Art. 59 waiver at checkout; the refund right above operates as a contractual money-back guarantee aligned with the statutory 14-day period, without the proportional-payment / waiver mechanics that would otherwise apply to an immediately-performed digital service.

8. Acceptable use — specific prohibitions

You agree to use the Service in compliance with the law. In particular, you MUST NOT:

a. use leads to send unsolicited promotional, commercial, or marketing communications — specifically, marketing email, SMS, automated calling systems, fax, or telephone calls for marketing purposes — without an independent lawful basis compliant with Article 130 of the Italian Personal Data Protection Code (D.Lgs. 196/2003) and the ePrivacy Directive 2002/58/EC. You are expressly reminded that:

  • sending promotional communications by email, SMS, or automated systems generally requires the prior, free, specific, documented consent of the recipient, even when you have lawfully obtained the contact;
  • the fact that the contact is taken from public registers, institutional websites, chamber-of-commerce directories, or other freely accessible sources does not, in itself, constitute a lawful basis for sending such communications (see the consistent guidance of the Italian Garante for Personal Data Protection);
  • for traditional voice calls, you must in any event consult and honour the Italian Registro Pubblico delle Opposizioni (public objections register) and any individual recipient's objection;

b. use the Service for unlawful, fraudulent, deceptive, defamatory, third-party-rights-infringing, IP-infringing, anti-competitive, criminal, or confidentiality-breaching activities; c. attempt to bulk-download the lead bank, automate scraping of the Service, circumvent credit quotas, access unauthorised areas, or resell leads to third parties save where contractually authorised; d. share account credentials with anyone other than authorised users covered by your plan (on multi-seat plans, each user has their own credentials); e. use the Service to build competing products or services, to reverse-engineer the software, or to extract or re-use the lead-bank database in an unauthorised manner (including under the sui generis database-right protection of Article 102-bis et seq. of Italian Law 633/1941).

You are and remain an autonomous data controller for any contacting and marketing activities you carry out downstream of exporting leads; the Provider is not responsible for what you do with the data once exported.

9. Credits, overage, suspension, termination

Each plan includes a monthly credit allotment. The per-lead cost is shown in the price list. If credits run out during a cycle, you may:

a. wait for the next monthly refill; b. buy a top-up at the rate shown on the website; c. upgrade to a higher plan.

Unused credits roll over up to a per-plan ceiling indicated in the price list. On cancellation or termination, remaining credits are extinguished.

The Provider may suspend or terminate your account in case of: i) failure to pay; ii) serious breach of these Terms, in particular §8 (acceptable use); iii) demand from a competent authority; iv) reasonable suspicion of fraud, unlawful use, or harm to third parties.

Except in cases of urgency or manifestly unlawful behaviour, suspension is preceded by reasonable notice with an opportunity to cure.

10. Intellectual property

The software, user interface, website, trade marks, logos, documentation, the editorial organisation of the database, and any other element of the Service belong to the Provider or its licensors. You are granted a personal, limited, non-exclusive, non-sublicensable, revocable licence to use the Service within the limits of your plan and these Terms.

Exported data (leads) remain usable for your lawful purposes consistent with §8 and applicable privacy law.

11. Warranties and limitations of liability

The Service is provided "as is" and "as available". The Provider undertakes reasonable diligence in collecting and verifying lead-bank data but does not warrant completeness, accuracy, currency, fitness for a particular purpose, nor any commercial outcome. You are responsible for verifying data before use.

To the maximum extent permitted by law, the Provider's liability towards you — on any basis whatsoever — is capped at the amount actually paid by you for the Service in the twelve months preceding the event giving rise to liability. Indirect damages, lost profits, lost opportunities, lost data, and reputational damage are excluded.

Nothing in these Terms limits the Provider's liability for wilful misconduct, gross negligence, personal injury, death, or any other liability that mandatory Italian law forbids being limited. In particular, all non-waivable consumer rights under the Italian Consumer Code, the Civil Code, and applicable law are preserved.

12. Termination for cause, expiry, and exit

Either party may terminate for material breach by the other under Articles 1453 et seq. of the Italian Civil Code. The Provider may terminate with reasonable notice — or without notice in case of manifest breach of §8 — by email to your registered address. You may at any time cancel under §6 (cancellation) or, if you are a consumer and within the limits of §7, withdraw under the withdrawal regime.

On termination: access to the Service ends; account data is retained for the periods set out in the Privacy Policy and tax/accounting law; you may request export of your data in a standard format before termination.

13. Changes to the Terms and the Service

The Provider may change these Terms for technical, regulatory, security, or product-evolution reasons. Changes are notified with reasonable notice (at least 15 days) by email to your registered address and by publication on the website. For changes adverse to a consumer, the consumer has the right to withdraw without penalty before they enter into force. Continued use of the Service after entry into force constitutes acceptance of the changes.

The Provider may also modify, update, suspend, or discontinue individual Service features for technical or commercial reasons, with reasonable notice.

14. Force majeure

Neither party is liable for delays or non-performance caused by force majeure or fortuitous events, including network outages, malfunctions of cloud providers, cyber-attacks, governmental measures, or exceptional natural events.

15. Assignment

The Provider may assign the contract to third parties in connection with corporate transactions (business transfer, merger, transformation), with notice to you, save the consumer's right to withdraw without penalty if the assignment is detrimental to its rights.

16. Notices

All notices under the contract are validly delivered, from you to the Provider, to info@justgood.ai; and, from the Provider to you, to your registered email address. You are responsible for keeping your address up to date.

17. Governing law and jurisdiction

These Terms, the contract, and any dispute arising out of it are governed by Italian law.

For any dispute arising from the contract: a. against a consumer, exclusive jurisdiction belongs, for disputes in which you act as a consumer, to the court of your place of residence or domicile if located in Italy, under Article 66-bis of the Italian Consumer Code; b. against a professional user, exclusive jurisdiction belongs to the court of the place of the Provider's seat in Italy.

A consumer may also use the European Commission's ODR platform for the out-of-court resolution of online disputes (https://ec.europa.eu/consumers/odr), giving info@justgood.ai as the Provider's contact email.

18. Final provisions

If any clause of these Terms is declared invalid or ineffective, the remaining clauses remain in full force. The Provider's forbearance towards a breach is not a waiver of the right to enforce in analogous cases. These Terms, together with the Privacy Policy and any plan-specific contractual documents, constitute the entire agreement between the parties on their subject matter and supersede prior understandings on the same matter.

GAPS AND CAVEATS — Terms of Service

This section is for legal and operational review; it does not bind users.

  1. No lawyer review. The text has been drafted from internal legal research; it has not been validated by a qualified lawyer and needs review before publication, in particular: §7 (consumer refund mechanism), §8 (acceptable use and prohibitions), §11 (limits of liability admissible against consumers), §17 (jurisdiction), and any formalities under Articles 33–37 of the Italian Consumer Code on unfair clauses (a double signature under Article 1341 of the Italian Civil Code may be required for limitation-of-liability clauses in B2B contracts).
  2. Reduced controller identity. These Terms identify the Provider only by name and email, omitting address, codice fiscale, and partita IVA. This choice — taken for the personal safety and privacy of an individual operator — is not fully aligned with Article 49(1)(b) and (h) of the Italian Consumer Code, which requires the geographic address of the trader. The additional details remain available on legitimate, motivated request via the support email and must appear in full on invoices and in individual pre-contractual communications. To be reassessed with a lawyer and/or accountant before publication.
  3. No explicit Art. 59 waiver at checkout. The Provider has chosen to offer a contractual 14-day refund-by-email guarantee aligned with the statutory period, rather than collect a Codice del Consumo Art. 59(1)(o) waiver at checkout. This is a commercial choice that intentionally exceeds the legal minimum: rather than relying on an Art. 59 waiver to fully extinguish the withdrawal right after performance, the Provider grants a discretionary refund within the same window. A lawyer should confirm that the absence of the formal waiver doesn't open exposure beyond the 14-day window for partial-performance proportional payment claims.
  4. Tax regime. "VAT inclusive where applicable" leaves the Provider's tax regime open (e.g. forfettario, ordinary). To be clarified with the accountant and reflected in invoicing and displayed prices.
  5. B2C/B2B distinction based on declared partita IVA. The mechanism is legally sound but can be circumvented; if a consumer challenges its application (by claiming they entered a partita IVA by mistake or to access the Service), the Provider should be able to show the context of the purchase (plan language, marketing materials, user behaviour). Consider adding an explicit confirmation step that the purchase is in a professional context.
  6. Jurisdiction. Article 66-bis of the Italian Consumer Code is non-waivable for consumers; the clause at §17(a) is conform, but towards professionals it is aggressive (Provider's home court). If a risk of nullity for an unfair clause in B2B contracts with small professionals is a concern, consider mandatory mediation under D.Lgs. 28/2010 as a preliminary step.
  7. Conformity guarantee (Article 135-bis of the Italian Consumer Code). For digital content/services to consumers a statutory conformity guarantee (minimum two years) applies. This text does not describe the non-conformity complaint flow: to be added in final review.
  8. Competition / database-right profile. The reference to the sui generis right (Article 102-bis of Italian Law 633/1941) presupposes that the lead bank meets the "substantial investment" test for database-maker protection: supporting internal documentation is recommended.
  9. ODR platform. The Regulation (EU) 524/2013 ODR link obligation is in force — verify that the link also appears in the site footer, not only in these Terms.
  10. Languages. The Service targets Italian customers; for foreign (even EU-only) users the regime changes (consumer's national language, the Geo-blocking Regulation (EU) 2018/302, etc.). Operational policy to be defined.

Additional Provider identifying details (registered address, codice fiscale, partita IVA) are available upon legitimate, motivated request sent to info@justgood.ai.